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What Governs Your Account on aec 365

Your use of aec 365 is subject to these legal terms, which set out the rules for account access, acceptable conduct, and how we handle your data. Access and eligibility depend on your local law and the regions where the platform operates.

Account TermsData HandlingEligible RegionsWallet Conditions
aec 365 What Governs Your Account on aec 365
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a data request, or a dispute about your account, our support team handles legal queries through the channels below. We aim to respond to formal legal and data requests within a reasonable timeframe.

Live Chat Reach the support team directly from the platform. Available for account queries, transaction disputes, and general legal questions during operating hours.
Email Support Send formal requests — including data access or account closure — to our support address. Include your registered account details for faster handling.
Help Centre The help section covers account terms, wallet conditions, and eligibility questions. Check there first for answers to common legal and policy queries.
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

We take account security and data handling seriously. Your personal information is stored with encryption, and access to account data is restricted to authorised staff only. You can request a copy of your data or ask us to correct inaccurate records by contacting support.

Data Retention

We keep account and transaction records for as long as required by applicable regulations. You may request deletion of non-essential data by contacting support with your account details.

Cookie Use

We use cookies to maintain your session and improve platform performance. You can manage cookie preferences through your browser settings at any time without losing account access.

Account Security

Your account is protected by password and OTP verification. Never share your login credentials. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Requests

To access, correct, or remove your personal data, submit a written request via email support. We will respond and action eligible requests within a reasonable period.

Common Questions About These Terms

These are the questions we hear most often about account terms, data rights, and legal eligibility on aec 365.

Availability depends on your local law and the regions where the platform currently operates. You are responsible for confirming that access is permitted under the laws that apply to you.

Contact support by email with your registered account details and a clear data access request. We will verify your identity and provide the relevant records within a reasonable timeframe.

Yes. Submit a deletion request through email support. We will remove non-essential data where permitted, though some records must be retained to meet regulatory requirements.

Any remaining account wallet balance will be returned to your registered bKash, Nagad, or Rocket number after identity verification is completed and no disputes are outstanding.

We will notify you of material changes through the platform or by email to your registered address. Continuing to use the platform after the effective date means you accept the updated terms.

Raise transaction disputes with our support team within 30 days of the relevant transaction. Provide your account ID and the transaction reference so we can investigate promptly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.